Avoiding the Failure to Communicate - and eDiscovery Disaster

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Along with Doug Austin of eDiscovery Today, we discussed some recent eDiscovery disasters caused by a failure to communicate effectively and best practices for avoiding those communication breakdowns.

Topics included:

  • Communication Failures in Recent eDiscovery Disasters 
  • Common Examples of eDiscovery Communication Failures 
  • The 5 C’s of Effective Communication 
  • Adopting a “Belt and Suspenders” Approach to Communication 
  • Getting a “Clue” About Your Stakeholders
  • Listening: The Bass (and Base-) line for Success